Privacy Policy
SLXRECON (Recon Bullbar), a trading name of Shoreline 4x4, is committed to protecting your privacy. We're bound by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), and this policy explains how we collect, use, store and disclose your personal information when you visit our website or purchase our products.
Collection And Storage Of Personal Information
We may collect personal information such as your name, delivery and billing address, email address, phone number and vehicle details including make, model and year, when you enquire about a bull bar, place an order or get in touch with our team. If you buy through our website, we also collect payment information, though this is processed securely through our payment provider and isn't stored on our own systems.
We generally collect this information directly from you, whether through our contact form, checkout process or a conversation with our team. We store it in secure databases and have reasonable physical, electronic and procedural safeguards in place to protect it from unauthorised access, misuse or loss. No method of transmission over the internet is completely secure though, so we can't guarantee absolute protection of information you send to us.
How We Use Your Personal Information
We use your personal information to process and deliver your order, answer questions about vehicle compatibility or fitment, connect you with an installer from our network, and keep you updated on new products or offers if you've asked to hear from us. We may also use it to improve our website and get a better understanding of what our customers need.
We won't use your information for purposes beyond these without your consent, unless required by law.
Confidentiality
Your personal information stays confidential with us. We don't sell, rent or trade your details to third parties for their own marketing purposes.
When We Disclose Your Information
There are some situations where we may need to share your personal information with others. These can include the following.
Installers in our network, so they can arrange fitting of your bull bar. We'll only do this where you've asked us to connect you with one.
Delivery and courier partners, to get your order to you.
Payment providers, to process transactions securely.
Website hosting and IT service providers, who help us run and maintain our site.
Where disclosure is required by law, such as under a court order or other legal obligation.
In the event of a business sale, merger or restructure, where customer information may form part of the assets transferred.
Some of the service providers we use, including our website host and payment processor, may store or handle information on servers located outside Australia. Where this happens, we take reasonable steps to make sure your information is handled in a way that's consistent with the APPs.
Cookies And Website Data
Like most websites, ours uses cookies and similar technology to collect non-personal technical information when you browse. Cookies help us remember your preferences, understand how visitors use our site and improve your experience over time. They don't give us access to anything on your device beyond what's stored in the cookie itself.
You can set your browser to block cookies or alert you when they're being sent, though doing so may affect how well parts of our website work.
Accessing Or Correcting Your Information
You're welcome to ask us what personal information we hold about you, request a correction, or raise a concern about how we've handled it. You can write to us at Shoreline 4x4, 126 Hector Street West, Osborne Park, Perth, Western Australia. Give us a call on (08) 6388 4447. Or send an email to [insert email address] and we'll get back to you.
We'll do our best to respond promptly and work through any concerns in line with the APPs.
Changes To This Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We’ll be updating this page with any news, so it’s worth checking back from time to time.